What to do when you hear audio other than English on ABC and KMBC programming:

It is possible that without realizing, your TV is programmed to receive SAP or Second Audio Program audio. When this happens, your TV responds like this: when SAP is not being broadcast, you'll receive regular program audio. However, when the SAP audio is sent along with the regular, (English) program audio, your TV will automatically switch to the SAP channel. You'll know your TV is programmed to receive SAP because you'll hear the commercials in English and any other program in English if the SAP is not being sent. ABC sends SAP audio with many of their prime-time programs.

Since you're probably receiving SAP without knowingly programming your TV to receive it, probably between there is a button on your remote control that was inadvertently pressed which put you into the SAP mode. With the hundreds of different TV configurations it is almost impossible to tell you exactly how to set your TV for regular audio but you can look for a button on your remote which maybe labeled Audio Select, MTS or SAP. If you find one of these buttons, press it until the text on your TV displays either Main or Stereo. This should disable the SAP channel programming. Sometimes, the control for SAP is in a menu function, (the new Sony TVs are this way), in which case you should press the Menu button and look for an "Audio" section.

If all else fails, check your owners manual. It should have specific instructions on how to disable the SAP channel.

We hope this helps. The fix should only be a button press away.

What to do when you have Spanish captioning or subtitles on your screen:

You are seeing Spanish captioning because somehow your TV set has been enabled to display what is known as CC2 or Closed Captioning 2. Since there are hundreds of TV variants, it is hard to give exact instructions on how to disable this feature but there is usually a button on your remote that allows you to select between no captioning, (caption off); English captioning (CC1), or in this case, Spanish captioning (CC2): On some TV sets, the captioning is controlled by accessing a menu setting.

Since the captioning is displayed on the TV only when it's available, it is probable that CC2 was inadvertently enabled. Since KMBC is sending captioning on CC2 it's showing up on your TV and since your TV is displaying CC2 without your desire to enable its display, there is probably a button on your remote that was easily and accidentally pressed, which enabled the CC2 captioning.

If all else fails, please refer to your owner's manual or go on-line to your TV set manufacturer's website for instructions.

We hope this helps. The fix should only be a button press away.